Payment Extension Request


Need more time to pay? Use the form below to request a payment extension for your personal account.

Business customers with a 10 digit account number can submit a request here.

This option is not applicable for upfront plans.

Your details

These will help link us to your account. All fields are mandatory.

Date of birth
Date of birth (dd/mm/yyyy) / /

Telstra account details

You can enter your Telstra home or mobile phone number or your Telstra account number.

We will send you confirmation

The email address you would like to receive an email confirmation of any agreed extension.

We are currently processing your details.
Please do not press the "Back" button or leave this page until the request is complete.

Privacy Statement

Protecting your privacy is important to us. For information on how we may use your personal information, please read our Privacy Statement.