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Account Services
Account Services

Payment Extension Request

Stress less with direct debit
Set up a direct debit and you can help avoid late fines. Plus you'll earn Telstra Plus Points when you make a payment. You'll need your Telstra ID handy to set it up.
Stress less with direct debit
Set up a direct debit and you can help avoid late fines. Plus you'll earn Telstra Plus Points when you make a payment. You'll need your Telstra ID handy to set it up.
PAYMENT EXTENSION REQUEST

  • Need more time to pay? Use the form below to request a payment extension for your personal account.

    Business customers with a 10 digit account number can submit a request here.


    Your details These will help link us to your account. All fields are mandatory.

    First name
    Last name
    Date of birth
    Date of birth (dd/mm/yyyy)
    / /

  • Telstra account details You can enter your Telstra home or mobile phone number or your Telstra account number.

    Telstra phone or account number

  • We will send you confirmation The email address you would like to receive an email confirmation of any agreed extension.

    Email address

We are currently processing your details.
Please do not press the "Back" button or leave this page until the request is complete.

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